Q: If you don’t take my insurance will my insurance company pay for labs and imaging tests?
A: Many of the labs we order are covered by insurance. We cannot know or predict exactly the insurance plan coverage and it is up to the patient to check with their insurance to see if the lab will be covered. We provide the lab order and our patients can have the labs drawn at any lab that is preferred by their insurance company. Some functional medicine labs are NOT covered by insurance. All the prices for the non covered functional labs are given to patients before they make the decision to obtain the test. For our patients with insurances that we do not take, we have found they typically have the same coverage of these tests as experienced when ordered by in network providers.
Q: If you don’t take my insurance will my medications be covered by my insurance company?
A: Most prescription medications are covered by insurance. Which medications are covered and what co-pay is required depends on the medication and the insurance company. If for whatever reason your insurance company denied paying for a prescription medication, our office would be happy to fill out the necessary forms to try and get the medication covered.
Q: Are Vitamins and supplements covered by my insurance?
A: Vitamins and supplements are likely not covered by your insurance company. With a prescription you can use your Health Savings Account to pay for vitamins.
Q: How much does a visit cost?
A:
Insurance
If you have insurance, you will pay your deductible in the office and we will then file the claim with your insurance company for you. The patient will be responsible for the amount remaining, if any, after the insurance company has paid their part.
Self-pay
New Patient: 30 minute visit: $119.96
New Patient: 45 minute visit (most common first visit): $182.75
Returning Patient: 30 minute visit: $119.85
Q: Can I have Dr. Lawson as my Primary Care Physician (PCP)?
A: If you are a member of this practice, you can have Dr. Lawson function as your primary care physician. We do require that patients have a yearly functional medicine matrix map to remain in the practice.
Q: Do you prescribe supplements?
A: During the application of Functional Medicine, supplements or herbs may be prescribed but always with the goal and purpose of resolving the underlying imbalance to try to address the root cause of the problem. The goal and purpose of all supplements is to be used as a short term tool while trying to address the root cause of the problem.
Q: How do I get my prescription refilled?
A: If Dr. Lawson prescribed the medication to you previously, the fastest and most efficient way to get a prescription refill is to request it from your pharmacy. When you make the request via your pharmacy, they send us an electronic message or fax and Dr. Lawson simply has to click a button to make it happen.
Q: Does this office prescribe hormones?
A: This practice routinely prescribes thyroid replacement hormones. We will prescribe testosterone, estrogen and progesterone on a case by case basis, but in general do not prescribe these hormones. This is NOT a hormone replacement clinic. Hormones replacement therapy is not our specialty and if someone is specifically interested in this service, we feel their needs are best served at a clinic that specializes in this service.
Q: How do I receive my visit summary and lab results after my visit?
A: Patients can use our Patient Portal to receive visit summaries and lab results. We have created a short video tutorial to show how to create/login/use the portal. The portal is best accessed from a computer/laptop, but a phone can also be used. We do not recommend using the Healow app, as it is not full featured.
Click here to access the portal video tutorial
Q: How do I connect to a Telemed appointment
A: If you have scheduled a Telemed appointment, follow the instructions below to connect:
Patient can use either computer or phone to connect to the appointment. Patient should use whichever one has the fastest connection.
Connecting by Computer or Phone
Start by opening your browser and navigating to https://doxy.me/drlaurielawson
Enter your name and click on Check In
If requested, give access to your camera and mic
The system will alert Dr. Lawson that you are ready and she will join shortly
Q: How can I pay my invoices?
A: There are a few ways that you can pay your invoice:
1) You can easily pay your invoice via the Patient Portal. Simply click on the Patient Portal link in the menu section at the top of the page and login with your credentials.
Click on My Account on the far left side of the Patient Portal
Click on Current Statement
Click on the Pay Bill link at the top right of the page
2) You can pay via check or credit card by mailing the invoice that you receive by mail back to us
3) You can call our office and we can accept credit card payment over the phone.